Information about Privacy Policy
Personal policy controller
For the personal data processing described in this policy, Italienska Vinresor AB, corporate nr: 556898-1830, postal address: Italienska Vinresor, Nordenskiöldsgatan 24, 211 19 Malmö, Sweden, e-mail address: info@italienskavinresor.se is responsible for personal data. If you have any questions or concerns regarding the policy and / or our processing of your personal information, you are welcome to contact us at info@italienskavinresor.se.
Your rights
Regardless of the situation and the purpose for which we treat your personal data, you always have the following rights:
The right to receive the information we deal with about you in a structured, widely used and machine-readable format
In case we process your personal data with the support of consent (which is done if and when you provide this information to us), you also have the right to withdraw your consent at any time, free of charge.
If you wish to exercise any of the above rights, this is easiest done through info@italienskavinresor.se
Complaint
If you have a complaint about our processing of your personal data, you have the right to lodge a complaint with the Swedish Data Inspectorate (e-mail: datainspektionen@datainspektionen.se, telephone number: 0046 (0)8-6576100, homepage: www.datainspektionen.se).
1. Subscribers to our newsletters or participation in any of our competitions
1.1 What personal data do we process?
When you sign up for our newsletter / competition, you are asked to fill in some personal information. When you complete these, it means that you provide your information to us.
1.2 Why do we process your personal data?
We process your personal information in order to send out the current newsletter / competition results to you.
1.3 Legal basis
We treat your personal data for this purpose solely on the basis of your consent. You can withdraw your consent at any time, free of charge. It is easiest to do this via info@italienskavinresor.se or follow the deregistration link contained in each newsletter.
1.4 How long do we process your personal data?
We process your personal data as long as we have valid consent from you. If you want to withdraw your consent. It is easiest to do this via info@italienskavinresor.se or follow the deregistration link contained in each newsletter.
1.5 Who we share your personal information with
We share your personal information with the service we use to make and send out our newsletters / competition results.
2. Consumer affairs
2.1 What personal data do we process?
When you contact us by e-mail, phone, letter or through our website, you provide personal information such as name, e-mail address, telephone number, address and, on certain occasions, personal identification number.
2.2 Why do we process your personal data?
We process your personal data in order to receive your order / question / viewpoint and be able to answer you. In order to be able to help you, we therefore need to know who to contact and how we contact you.
2.3 Who we share your personal information with?
We share your personal information with the IT services we use to be able to provide the contact forms and the mail tools we use.
3. When you contact us via social media or email us
3.1 What personal data do we process?
When you contact us by e-mail, you provide your e-mail address, your name and any other personal information that the current content may contain. If you leave comments, like posts etc. via our channels on social media, you provide personal information in the form of names and possibly other personal information depending on what your post / comment contains.
3.2 Why do we process your personal data?
We process your personal information in order to answer your e-mail and / or comment / activity on social media. In case your contact with us takes place on the basis of any of the services we offer or is referred to any part of the description under the policy, we will treat your email message, post, comment etc. in accordance with the legal grounds described in the policy.
3.3 Legal basis
In case your question / comment / post etc. cannot be attributed to any of the described circumstances, we treat your personal information on the basis of a balance of interests where we have a legitimate interest in answering and responding to your questions / comments etc. As you are Having contacted us we find that there is no question of any treatment you cannot foresee. We therefore judge that our legitimate interest weighs heavier than your protection of personal data.
3.4 How long do we process your personal data?
If your contact with us relates to a relationship above, we will process your personal information according to the storage criteria specified. In the case of a general question to us, without it being attributable to any existing customer relationship and / or case, we will stop processing your personal information once we have answered your question. In order to make it easier for you to return with any follow-up questions, we will of course await any follow-up questions before we stop processing your personal data for this purpose.
3.5 Who do we share your personal information with?
We use various IT suppliers to ensure that our systems, such as our mailboxes, work and are saved. For natural reasons, your personal information is shared with these providers. However, they cannot use your personal information in any way, but they should only keep the IT functions available to us. In the event that you communicate with us via our social media channels, this means that even the social media channel has access to personal data in accordance with the conditions you have approved in connection with the creation of an account with them. In some cases, these operators may be outside the EU / ESS.
4. For customers and suppliers
4.1 What personal data do we process?
As a customer or supplier to us, we treat personal information about those who are the contact person for the organization / company or as a customer. This means that the contact person's personal information in the form of name, e-mail address, telephone number and where this works somewhere is treated by us. When we refer to your personal information below, we refer you to you as a contact person for the organization / company or you as a customer.
4.2 Why do we process your personal data?
We treat your personal data in order to communicate with organizations / companies or customers in order to fulfill the obligations we have undertaken. This means that we need to process your personal data for example send you the products / goods you have ordered, receive and post payments etc. Furthermore, we treat your contact information to send marketing, invitations, news etc. to you as a contact person for the organization / company or you as a customer or prospective customer.
4.3 Legal basis
The personal data processing that takes place to fulfill the obligations and obligations we have with you as a customer or organization / company takes place on the basis of our terms of purchase as well as this policy as well as approval via the website. The personal data processing that takes place to send marketing, news etc. to you is done with the support of a balance of interests. We have considered that we have a legitimate interest in sending this information to you as a contact person for the organization / company or customer or prospective customer with whom we have a current customer relationship. This is because we believe and judge that it is of interest to you or the organization / company you represent.
4.4 How long do we process your personal data?
We treat your personal data as long as you as a customer or you as a representative of the organization / company have a customer relationship or prospective customer relationship with us. We go through it continuously to ensure that only current personal data are processed.
4.5 What do we share personal information with?
Your personal information will be shared with the IT solutions we use to preserve customer / supplier obligations, manage ordering, manage purchases in the web shop, manage payments and bookkeeping, and the mailing tools we use to communicate marketing, news etc. Your personal information can also be shared with third parties if we believe there may be interest in increasing your experiences and interesting offers.
5. Dispatch for promotional purposes to professionals
5.1 If you are a journalist, Influencer or contact person for organization / company or in any similar professional role, we will treat your contact information in cases where we have contact with you. Your contact information is often personal information. Usually, we have received your personal data by consent and / or we have obtained your contact information from third parties with the support of balance of interests.
5.2 Why do we treat your information?
We treat your information to maintain contact with you and be able to send you information about you and your professional role.
5.3 Legal basis
When we buy in addresses to send out information about our business for promotional purposes, this is done with the support of a legitimate interest. We believe that you - as what you work with - are interested in receiving this information from us. We believe that your interest in protecting your personal data in this context does not outweigh our legitimate interest. In case you continuously wish to receive promotional mail from us and for the time being, we will request your consent to process your personal data in this way. In such cases, we support the processing of your consent, which you can withdraw at any time, free of charge, by emailing info@italienskavinresor.se. If you have contacted us without any prior communication from us, we treat your personal data with the support of consent. You can withdraw your consent at any time, free of charge, by emailing info@italienskavinresor.se.
5.4 In the event that we have received your personal data from purchased records, we process your personal data for up to 24 months from the time of purchase. In case you do not wish to receive any more mailings from us, you are welcome to contact us by emailing info@italienskavinresor.se, or by following the link that is in the mail. If you have given your consent to continuously receive promotional mailings, we will process your personal information during the time we have valid consent with you. In case you wish to withdraw your consent, you do so by emailing info@italienskavinreor.se or by following the link found in each mailing.
5.5 Who do we share your information with?
We share your personal information with the service we use to be able to make the various mailings.
6. Personal data processing when using our site
6.1 What personal data do we process?
We use different techniques (through so-called cookies) that obtain information about you when you visit our website. In some cases the information is personal information (eg IP address, civil status, age etc.) Cookies are a small text file that is sent from a web server to a web browser. Through the text file, the website can collect both information that constitutes personal data and such information that is not personal information. This policy deals with the use of cookies that collect personal information about you. If you do not want cookies to be saved then you can turn off the function in your browser.
6.2 Purpose and legal grounds
We process your personal data (through cookies) to be able to target our communication and make it more relevant to you, to be able to analyze and follow up the statistics of campaign statistics and be able to analyze the interaction on our website in order to be able to streamline and improve our operations. We support this treatment on a balance of interests where we judge that we have a legitimate interest in conducting market and customer analysis, method and business development as well as gathering statistical data and making our marketing as relevant as possible for you. When you have visited our website and approved the use of cookies, we believe that your interest in protecting your personal data in this context does not weigh heavier.
6.3 How long do we process your personal data?
Your personal data is processed for up to 12 months from the date of collection.
6.4 What do we share your personal information with?
Your personal information is shared with the personal data agreement we use to host our website. The information is also shared with various actors who provide marketing tools, for example. Facebook and Google etc.
Privacy Policy updated in 2022
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